JXN Water
Rates
Court Approves Rate Adjustment to Keep Jackson’s Water Flowing
The federal court has approved a rate adjustment for JXN Water customers. Beginning March 23, 2026, residential bills will increase by approximately 11.7%, or an average of $8.88 per month. This adjustment is essential to cover the ongoing costs of operations and maintenance, which include the daily work that keeps safe, clean water flowing to your home.
Operations and maintenance include:
- Maintaining and repairing pipes, pumps, and treatment facilities
- Paying for electricity, chemicals, and other essential supplies
- Meeting federal and state safety standards
- Supporting staff who monitor, test, and respond to emergencies
Why this matters
Jackson’s water system is being rebuilt under federal court oversight following years of crisis. The work is not a single project. It is daily operations, ongoing maintenance, and continued repairs that strengthen reliability over time.
What is changing
The Court-approved rate update increases rates by approximately 12 percent for all customers. The average single family monthly bill will increase by less than $10 per month to approximately $88 per month for combined water and sewer service.
What customers should expect
This update is intended to support long term reliability so service can keep improving over time. That includes consistent operations, proactive maintenance, and continued repair work that reduces disruptions and strengthens the system’s performance.
Our commitment
We know this continues to be a sensitive moment for the city. JXN Water remains focused on the people we serve and the steady work required to move beyond the crisis era. We will continue providing clear updates on progress as we keep building toward a more reliable water future for Jackson.
Rates
For Combined Water and Sewer Accounts (all customer classifications – all meter sizes)
Monthly Usage
1 CCF = 748 gallons
| Monthly Metered Use | Rate (water and sewer combined) |
| 0 to 50 CCF | $7.48/CCF |
| 51 to 150 CCF | $14.96/CCF |
| 151 to 350 CCF | $17.45/CCF |
| 351+ CCF | $19.95/CCF |
Water and sewer services are based on water meter readings. All customers pay the same rate for water and sewer services based on how much water they use.
Availability Charge
| Meter Size | Charge (per month per meter) |
| 5/8” | $40 |
| 1” | $60 |
| 1 ½” | $200 |
| 2” | $320 |
| 4” | $640 |
| 6” | $1,280 |
| 8” | $2,560 |
Availability Charge – SNAP Customer Classification
| Meter Size | Charge (per month per meter) |
| 5/8” | $10 |
| 1” | $10 |
Water-Only, Sewer-Only, and Irrigation-Only Accounts Usage Charge
| CCF | $ per CCF |
| Up to 50 CCF (37,402 gallons) | $3.74 per CCF (748 gallons) |
| From 51 CCF to 150 CCF (112,208 gallons) | $7.48 per CCF |
| From 151 CCF to 350 CCF (261,818 gallons) | $8.73 per CCF |
| Over 351 CCF | $9.98 per CCF |
Availability Fees
per meter for water-only, sewer-only, and irrigation-only accounts
| Meter Size | Fee |
| 5/8-inch meter | $20 per month |
| 1-inch meter | $30 |
| 1 ½ – inch meter | $100 |
| 2-inch meter | $160 |
| 4-inch meter | $320 |
| 6-inch meter | $640 |
| 8-inch meter | $1,280 |
| Availability fee for SNAP Customer Classification | $5 (1” or smaller meter) |
Updated Fees
JXN Water will also updated fees for service availability, new connections, new construction, certain specialized services, and tampering with meters.
Other Fees and Charges*
| Amount | |
| New service fee | $50 |
| New service deposit | $100 |
| Returned check fee (first returned check) | $25 |
| Returned check fee (after first returned check) | $40 |
| Service restoration fee after disconnection for non-payment | $100 |
| Meter tampering charge | $500 |
| Hauled Septage | $0.20/Gallon |
*JXN Water reserves the right to waive fees at JXN Water’s sole discretion.
About JXN Water
JXN Water is committed to providing safe, reliable drinking water and collecting and cleaning wastewater before it returns to our local waterways. Customers can continue to call the new JXN Water customer call center at 601-500-5200 at any time, any day, seven days a week to connect with staff who can check on their account, help them establish new service and resolve issues quickly and directly.
JXN Water is a Mississippi corporation that serves as an agent for ITPM to achieve the objectives of the federal stipulated orders (water and sewer) under the direction of Judge Henry Wingate.