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JXN Newsletter Hub
Welcome to our newsletter hub, where you can explore the latest updates and browse our archive of past editions – stay informed and learn about how JXN Water is delivering quality of water and the services to its customers.
Inside the Latest Issue!
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JXN in Action: See recent repairs across Jackson
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Water Quality Update: Why brown water happens and what we’re doing about it
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New Payment Kiosk: Now open at the Jackson Medical Mall
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Archived Newsletters
2025 Past Editions
- IN THE FLOW / June: Extending Impact: From Infrastructure to Community
- IN THE FLOW / April: Application Open for JXN Water Scholarship | Helping local students build a brighter future
2024 Past Editions
- IN THE FLOW / Fall: What is FOG? Are You Feasting With FOG This Season?
- IN THE FLOW / Summer: Celebrating One Year of the JXN Water Customer Care Center!
- IN THE FLOW / May: Fewer Smelly Streets. JXN Water Fixes Hundreds of Sewer Failures; Work Continues
- IN THE FLOW / April: Small Pipe Replacements in South Jackson Support Water Pressure and Hydrant Improvements
- IN THE FLOW / March: Are Small Leaks in Your Bathroom Costing You Big $$?
- IN THE FLOW / February: Finding Leaks Inside Your Home
- IN THE FLOW / January: Sewer System in Now Being Managed by JXN Water.
2023 Past Editions
- IN THE FLOW / October: Emergency Managers Visit Jackson, Reflecting on Progress
- IN THE FLOW / December: Locate, Seal, Wrap, and Drip – The Keys to Protecting Your Pipes this Winter Season!
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Stay informed with important updates from JXN Water. Join our mailing list to receive the latest news, events, and helpful water tips straight to your inbox.
Past Important Documents
In the spirit of transparency, we are making our reports and key documents available for public viewing.
General
Non-Discriminatory Policy
Stipulated Orders
- Signed Stipulated Orders on Sewer System
- Motion in Support to Enter Stipulated Order
- Interim Stipulated Order on Drinking Water System
Priority Projects
Drinking Water
Monthly Updates
- Water Treatment Plants Monthly Update
- February Dashboard
Quarterly Status Reports
2025
2024
- Quarter Status Report: October to December
- Quarter Status Report: July to September
- Quarter Status Report: April to June
- Quarter Status Report: January to March
2023
- Quarter Status Report: October to December
- Quarter Status Report: July to September
- Quarter Status Report: April to June
- Quarter Status Report: January to March
2022
- Quarter Status Report: October to December
Water Quality
Sewer
Quarterly Status Reports
2024
2024
- Quarter Status Report: October to December
- Quarter Status Report: July to September
- Quarter Status Report: April to June
- Quarter Status Report: January to March
2023
- Quarter Status Report: October to December
Financial Documents
Finance Reports
2025
2024
2023
Financial Planning
2024
2023
- JXN Water Financial Management Plan: January