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JXN Newsletter Hub
Welcome to our newsletter hub, where you can explore the latest updates and browse our archive of past editions – stay informed and learn about how JXN Water is delivering quality of water and the services to its customers.
Inside the Latest Issue!
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New Rates: Learn how the rate increase is supporting reliable water service for JXN Water customers
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SipSafe Program: Free lead testing program for childcare facilities
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Seasonal Manganese: Understand how the seasons can impact the appearance of your water
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New Payment Kiosk: Discover new locations that will make paying your bill even easier
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Archived Newsletters
2025 Past Editions
- IN THE FLOW / June: Extending Impact: From Infrastructure to Community
- IN THE FLOW / April: Application Open for JXN Water Scholarship | Helping local students build a brighter future
- IN THE FLOW / October: JXN in Action | New Payment Kiosks | Updated Service Line Inventory
2024 Past Editions
- IN THE FLOW / Fall: What is FOG? Are You Feasting With FOG This Season?
- IN THE FLOW / Summer: Celebrating One Year of the JXN Water Customer Care Center!
- IN THE FLOW / May: Fewer Smelly Streets. JXN Water Fixes Hundreds of Sewer Failures; Work Continues
- IN THE FLOW / April: Small Pipe Replacements in South Jackson Support Water Pressure and Hydrant Improvements
- IN THE FLOW / March: Are Small Leaks in Your Bathroom Costing You Big $$?
- IN THE FLOW / February: Finding Leaks Inside Your Home
- IN THE FLOW / January: Sewer System in Now Being Managed by JXN Water.
2023 Past Editions
- IN THE FLOW / October: Emergency Managers Visit Jackson, Reflecting on Progress
- IN THE FLOW / December: Locate, Seal, Wrap, and Drip – The Keys to Protecting Your Pipes this Winter Season!
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Past Important Documents
In the spirit of transparency, we are making our reports and key documents available for public viewing.
General
Non-Discriminatory Policy
Stipulated Orders
- Signed Stipulated Orders on Sewer System
- Motion in Support to Enter Stipulated Order
- Interim Stipulated Order on Drinking Water System
Priority Projects
Drinking Water
Monthly Updates
- Water Treatment Plants Monthly Update
- February Dashboard
Quarterly Status Reports
2025
- Quarterly Status Report: October to December
- Quarterly Status Report: July to September
- Quarterly Status Report: April to June
- Quarterly Status Report: January to March
2024
- Quarterly Status Report: October to December
- Quarterly Status Report: July to September
- Quarterly Status Report: April to June
- Quarterly Status Report: January to March
2023
- Quarterly Status Report: October to December
- Quarterly Status Report: July to September
- Quarterly Status Report: April to June
- Quarterly Status Report: January to March
2022
- Quarterly Status Report: October to December
Water Quality
Sewer
Quarterly Status Reports
2025
- Quarterly Status Report: October to December
- Quarterly Status Report: July to September
- Quarterly Status Report: April to June
- Quarterly Status Report: January to March
2024
- Quarterly Status Report: October to December
- Quarterly Status Report: July to September
- Quarterly Status Report: April to June
- Quarterly Status Report: January to March
2023
- Quarterly Status Report: October to December
Financial Documents
Finance Reports
2025
2024
2023
Financial Planning
2024
2023
- JXN Water Financial Management Plan: January