About JXN Water

JXN Water is changing for the better. JXN Water is a local Mississippi water utility that is run by an interim third-party manager, Ted Henifin (authorized by a federal court order) to reestablish water infrastructure, operations and put the Jackson Water system on a sustainable path forward. 

Since Feb. 2023, JXN Water has repaired nearly 2,000 leaks and opened more than 3,300 closed valves. We’ve come a long way and we’re not done. We’ll continue improving to provide safe and reliable water and sewer services to all Jackson residents.

2022 Water Quality Report

We are pleased to present our latest 2022 Water Quality Report (WQR). JXN Water completes ongoing water quality tests to keep you safe and ensure that your water meets or exceeds all state and federal drinking water standards.

Priority Projects

JXN Water was created because the people of Jackson could not wait years for new systems to be built.  

JXN Water is working hard to make water and sewer repairs to provide clean, safe and accessible water to all Jacksonians. JXN Water has 24 priority projects in the works so far. View our Priority Projects and see how JXN Water is changing for the better. 

JXN Water is pleased to present the 2023 Water Quality Report. Download here.

Common Resources

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Customer Service

When you call JXN Water, we answer! Our call center is open 24 hours a day, every day of the year.

Bill Pay

We offer five convenient ways to pay your bill — online, by mail, by phone, in person or autopay.


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