Seasonal changes have caused an increase in manganese. Read these tips for minimizing the inconvenience.
Common Resources
Quick Access
For resources to help stay current.
- Check your balance.
- Make a payment.
- Choose your payment method carefully.
- Wait for restoration.
Customer Service
When you call JXN Water, we answer! Our call center is open 24 hours a day, every day of the year.
Bill Pay
We offer five convenient ways to pay your bill — online, by mail, by phone, in person or autopay.
FAQs
Get informed about the quality of water and the services we deliver to you every day.
Stay up to date
Follow us on social to stay up to date and get the latest alerts and notifications.
Important Documents
General
Water Quality Report
Non-Discriminatory Policy
Stipulated Orders
- Signed Stipulated Order on Sewer System
- Motion in Support to Enter Stipulated Order
- Interim Stipulated Order on Drinking Water System
Drinking Water
Monthly Updates
- October 2025 Dashboard
- December 2025 Dashboard
- January 2026 Dashboard
- March 2026 Dashboard
- April 2026 Dashboard
- May 2026 Dashboard
- June 2026 Dashboard
Quarterly Status Report
Sewer
Quarterly Status Reports
Financial Documents
Finance Reports
Finance Reports
Transparency
Reporting
Newsroom
Upcoming Quarterly Meeting August 8, 2026
JXN WATER Water for all. All the time. FOR IMMEDIATE RELEASE August 4, 2026 JXN Water Invites Jackson Community to Quarterly Meeting...
JXN Water Crews Actively Flushing Lines System-Wide as Seasonal Manganese Levels Cause Water Discoloration
JACKSON, Miss. — Over the past week, JXN Water customers in parts of the distribution system have reported discolored water, ranging in...
JXN Water and Jackson-Hinds Library System Mark the Start of Their Partnership at Upcoming Quarterly Meeting
JACKSON, Miss. — JXN Water and the Jackson-Hinds Library System today announced a new partnership aimed at expanding access to essential...