Seasonal changes have caused an increase in manganese. Read these tips for minimizing the inconvenience.
Common Resources
Quick Access
For resources to help stay current.
- Check your balance.
- Make a payment.
- Choose your payment method carefully.
- Wait for restoration.
Customer Service
When you call JXN Water, we answer! Our call center is open 24 hours a day, every day of the year.
Bill Pay
We offer five convenient ways to pay your bill — online, by mail, by phone, in person or autopay.
FAQs
Get informed about the quality of water and the services we deliver to you every day.
Stay up to date
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Important Documents
General
Water Quality Report
Non-Discriminatory Policy
Stipulated Orders
- Signed Stipulated Order on Sewer System
- Motion in Support to Enter Stipulated Order
- Interim Stipulated Order on Drinking Water System
Drinking Water
Monthly Updates
- October 2025 Dashboard
- December 2025 Dashboard
- January 2026 Dashboard
- March 2026 Dashboard
- April 2026 Dashboard
- May 2026 Dashboard
Quarterly Status Report
Sewer
Quarterly Status Reports
Financial Documents
Finance Reports
Finance Reports
Transparency
Reporting
Newsroom
JXN Water Crews Actively Flushing Lines System-Wide as Seasonal Manganese Levels Cause Water Discoloration
JACKSON, Miss. — Over the past week, JXN Water customers in parts of the distribution system have reported discolored water, ranging in...
JXN Water and Jackson-Hinds Library System Mark the Start of Their Partnership at Upcoming Quarterly Meeting
JACKSON, Miss. — JXN Water and the Jackson-Hinds Library System today announced a new partnership aimed at expanding access to essential...
Investing in a New Water Future for Jackson: Rates approved to support long term reliability of Jackson’s water system
Jackson deserves a water system that works steadily and safely, and a future where families do not have to plan their lives around...