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Common Resources
Quick Access
For resources to help stay current.
- Check your balance.
- Make a payment.
- Choose your payment method carefully.
- Wait for restoration.
Customer Service
When you call JXN Water, we answer! Our call center is open 24 hours a day, every day of the year.
Bill Pay
We offer five convenient ways to pay your bill — online, by mail, by phone, in person or autopay.
FAQs
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Important Documents
Below are our latest and most important documents, to see our entire archived list click here.
General
Non-Discriminatory Policy
Stipulated Orders
- Signed Stipulated Order on Sewer System
- Motion in Support to Enter Stipulated Order
- Interim Stipulated Order on Drinking Water System
Drinking Water
Monthly Updates
Quarterly Status Report
- 2024 Quarterly Status Report: October to December
- 2025 Q1 Quarterly Report
- 2025 Q2 Quarterly Report
- 2025 Q3 Quarterly Report
Sewer
Quarterly Status Reports
Financial Documents
Finance Reports
Finance Reports
Transparency
Reporting
Newsroom
Press Statement on Latest 5th Circuit Decision
Fifth Circuit Revives a Lawsuit Against the City of Jackson Over Alleged Lead Contamination in Its Water System More Than a Decade Ago...
Press Statement October 7, 2025
Jackson, MS -- The Interim Stipulated Orders (Water and Sewer) require that the operation and control of Jackson’s water and sewer systems...
Waterworks Social Fundraiser
JXN Water Presents: The Waterworks Social Fundraiser Come join us at Fondren Yard for a night of fun and fundraising! Let's come together...