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JXN Water Releases Statement on White House Announcement
As JXN Water continues to make improvements in the system to maintain the community’s safe, clean, and reliable drinking water, news from the White House that needed help is coming for the people of Jackson, Mississippi water infrastructure is well received.
JXN Water Experiencing Reduced Pressure
JXN Water staff is working to expedite repairs on the known leak as well as identify and isolate the new leak that appears to have developed in the past twelve hours.
JXN Water Launches New Customer Service Call Center Number
JXN Water customers will be able to contact customer service representatives to
resolve issues related to service, billing, and leaks
JXN Water Statement Regarding Water Utility System Staffing
Our goal is that they have the opportunity to continue their work, receive adequate training, and access better resources throughout the rehabilitation process.
Community Update: Vol. 1
To ensure accountability and transparency with the community, we will share regular updates with customers highlighting our efforts and enabling residents to learn more about the improvements being made.
Town Hall: March 7
Interim Third Party Manager Ted Henifin joins public health activist and Millsaps Alumna Lamees El-Sadek, and Sociology Professor Dr. Louwanda Evans to discuss the ongoing plans to rehabilitate Jackson’s water system and its impact on the public health and socio-economic outcomes in the community. The group will deep-dive into Henifin’s financial plan and how it offers equitable and long-term solutions to both.